omi.health and omiscribe.com — Website Privacy Policy
Version: 1.2
Effective: 29 August 2026
Provider: Omi Health B.V., Eindhoven, Netherlands
Contact: [email protected]
This Privacy Policy applies to the public websites at omi.health and omiscribe.com (together, the "Websites"). It does not apply to:
- Omi Speech-to-Text API and Playground processing — see the API Privacy Note
Outside the STT Playground, the Websites are marketing and information sites and do not process patient audio, transcripts, or clinical notes. The separate API Privacy Note explains the Playground's transient audio processing.
1. What We Collect
1.1 Contact and waitlist forms
When you submit a form on the Website (e.g., waitlist signup, enterprise enquiry), we collect the information you provide:
- Name
- Email address
- Organisation and role (if provided)
- Interest selection (e.g., Mac beta, US waitlist, enterprise)
- Any additional fields you fill in (EHR/EMR, clinician count, message)
- Whether you opted in to product updates
We also record:
- The form you submitted from (source CTA, page URL)
- UTM parameters (if present in the URL)
- Date and time of submission
Purpose: To manage waitlists, respond to enquiries, and send product updates (if you opted in).
Legal basis: Legitimate interest (responding to your request) and consent (for marketing updates).
Storage: Form submissions are sent directly to Google Sheets via a Google Apps Script endpoint. Access is restricted to authorised Omi Health personnel.
1.2 Anonymous website measurement
We use Cloudflare Web Analytics to count page views and understand website performance without placing analytics cookies or building profiles of individual visitors. It collects limited request and performance data, such as the page requested, referring site, browser type, country-level location, and page-load timing. Omi uses this aggregate view to improve site speed, content, and navigation.
Purpose: To operate and improve the Websites and understand aggregate traffic.
Legal basis: Legitimate interest in measuring the performance and use of our public Websites with a privacy-preserving service.
Cookies: Cloudflare Web Analytics does not use analytics cookies.
Retention: Aggregate data is retained according to our Cloudflare account settings.
1.3 Google Analytics (consent-gated)
We use Google Analytics 4 to understand how visitors use the Websites (e.g., which pages are visited and which product links are selected).
The Google Analytics tag loads with analytics storage denied under Google Consent Mode. Before you accept, it does not set analytics cookies or use normal analytics storage, but Google may receive limited cookieless consent-state and technical pings. After you accept through the consent bar, analytics storage is enabled and analytics cookies may be set.
When active, Google Analytics may collect:
- Pages visited and time on page
- Referral source
- Device type, browser, and screen size
- Country-level location (IP addresses are anonymised by default in GA4)
- Custom events (e.g., button clicks, form submissions)
Purpose: To improve the Website and understand visitor interest.
Legal basis: Consent (you clicked "Accept" on the consent bar).
Retention: Google Analytics data is retained per Google's default settings (14 months). We do not export or combine it with other personal data.
1.4 Analytics consent preference
When you choose "Accept" or "Decline", we store your choice in your browser's localStorage. This is not a cookie and is not sent to our server. It exists only so the consent bar does not reappear on every visit. An older `cookie_consent = yes` preference may also remain for backwards compatibility.
2. Cookies
| Cookie | Set by | Purpose | Set when |
|---|---|---|---|
| `_ga` | Google Analytics | Distinguishes visitors | After consent |
| `_ga_65EKNMQGX6` | Google Analytics | Maintains session state for the current Omi Health analytics property | After consent |
No Google Analytics cookies are set before you accept. Cloudflare's aggregate website measurement does not use analytics cookies. We do not use advertising, social media, or behavioural-tracking cookies.
3. Third Parties
| Provider | Purpose | Data shared |
|---|---|---|
| Cloudflare | Website delivery, DNS, edge security, cookie-free Web Analytics, and Playground bot protection | Website request and performance metadata and Turnstile verification data; not API audio or transcript content |
| Google Analytics (Google LLC) | Website analytics and consent measurement | Limited cookieless technical data before consent; usage data after consent |
| Google Sheets / Apps Script (Google LLC) | Form submission and storage | Form field data |
| Google Fonts (Google LLC) | Font delivery | IP address (standard web request) |
We do not sell or share your data for advertising purposes.
4. Data Retention
- Form submissions: Retained as long as needed to manage waitlists and respond to enquiries. You can request deletion at any time.
- Analytics data: 14 months (Google Analytics default).
- Analytics consent preference: Persists in localStorage until you clear browser data or change your choice.
5. Your Rights
You can:
- Request access to the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for Google Analytics by clearing the Website's localStorage and choosing "Decline" when the consent bar returns
- Object to processing based on legitimate interest
Contact: [email protected]
Regional rights
- EEA/UK (GDPR): You may lodge a complaint with the Autoriteit Persoonsgegevens (Netherlands) or your local supervisory authority.
- California (CCPA/CPRA): We do not sell personal information.
- Australia (Privacy Act): You may contact the OAIC.
6. Children
The Website is not directed at children under 16.
7. Changes
We may update this Privacy Policy from time to time. The latest version will always be available at this page.
8. Contact
Omi Health B.V.
Eindhoven, Netherlands
- Privacy: [email protected]
- Legal: [email protected]